These terms set out the conditions for using Pinateca (the "Service"), a project management service provided by LIFE SCAPE, K.K. (the "Company"). By registering for or using the Service, you agree to these terms.
The agreement to use the Service takes effect when the Company accepts an application and issues an account.
The Company may decline an application if it contains false information, if the applicant has previously breached these terms, or for any other reason the Company considers appropriate.
The Customer is responsible for managing its login credentials and must not lend or transfer them to any third party.
Any action taken using those credentials is treated as an action by the Customer.
Adding and removing workspace members, and setting their permissions, is the responsibility of the Customer.
Fees are the amounts set out in the pricing page on the Company website, or the amount separately quoted, and are payable on application and on each renewal date thereafter.
The number of members and boards that count toward billing is the total across all workspaces the Customer holds.
The Company may suspend the Service if payment is overdue.
Customer Data belongs to the Customer. The Company handles it only as far as needed to provide, maintain, and troubleshoot the Service.
The Customer is responsible for lawfully obtaining, using, and managing any third party personal data it registers in a workspace.
The Company backs up Customer Data regularly but does not guarantee that every backup is complete.
The Company never uses Customer Data to train artificial intelligence, for its own marketing, or for any purpose other than providing the Service.
The Company entrusts part of its work to outside vendors in order to run the Service. Their names and the countries they are in are listed in section 6 of the Privacy Policy. When a vendor changes, that page is updated in advance.
If Customer Data is leaked or otherwise compromised, the Customer is the party responsible for reporting under the Act on the Protection of Personal Information. The Company notifies the Customer without undue delay once it knows the facts, and provides the information and other help needed for that report. For account registration details such as names and email addresses, the Company is the reporting party.
The following are prohibited when using the Service.
The Company may change the content of the Service after giving prior notice to Customers. Where the matter is urgent, notice may be given afterwards.
The Company may suspend the Service temporarily for maintenance, in the event of a failure, or for any other unavoidable reason such as a natural disaster.
A Customer may cancel the Service at any time. Cancellation stops billing from the next renewal onward. Fees already paid are not refunded on a pro rata basis.
After cancellation, Customer Data is deleted once the retention period set by the Company has passed. Please export anything you need before you cancel.
The Company does not warrant that the Service is free of defects, that it fits a particular purpose, or that it will improve the efficiency of your work.
Except in cases of the Company willful misconduct or gross negligence, the liability of the Company for damages arising from use of, or inability to use, the Service is limited to the fees for the most recent one month.
Disputes between Customers who share a workspace are to be resolved by the parties themselves.
The Company may amend these terms as necessary. Amended terms take effect when posted on this page and apply to use of the Service from that point onward.
These terms are governed by the laws of Japan. The Tokyo District Court has exclusive jurisdiction as the court of first instance for any dispute relating to the Service.
Last updated: September 8, 2026